How Do I Cancel My Vivaaerobus Flight

Home How Do I Cancel My Vivaaerobus Flight

The cancellation of the booking can be hectic and irritating when the traveler doesn’t get the correct information about the cancellation. If you are holding a VivaAerobus flight ticket and want to know How Do I Cancel My VivaAerobus Flight Just, follow the below-presented instructions.

Ways To Cancel VivaAerobus Flight

Way 1: Through Online Website:

  • Open any search engine and type VivaAerobus.com in the search bar.
  • Then, tap on the ‘Plan & Manage’ category.
  • After then, select the ‘Cancel & Refund’ option from my booking category.
  • Write your correct ‘Booking Reference’ from the ticket and the ‘Last Name’ of the traveler.
  • Now, press the ‘Continue’ button and choose your booking.
  • Finally, tap on the ‘Cancel’ option, and your booking will cancel.

Way 2: Via Call:

  • Just dial the helpline number +52 81 82 150 150 of VivaAerobus Customer Service 1 (866) 359-8482. (The helpline number will get from the official website of VivaAerobus)
  • After connecting your call, just share the booking details such as the name of the traveler, booking reference number, or other required information with the travel representative.
  • The travel representative will help you to cancel your flight ticket in a very fast and secure manner.

VivaAerobus Cancellation Policy:

  • Travelers are permitted to cancel their booking up to 3 hours before the departure of the flight time.
  • In case, any traveler wants to save their cancellation charges then, he/she needs to cancel their flight ticket within 24 hours of the ticket purchase or 7 weeks before the departure date.
  • If the VivaAerobus flight has been delayed more than 3 hours from the departure time then, the travelers can raise the request for the complimentary meal voucher.
  • Due to any emergency such as an airline industry strike, bad weather, or other similar reasons, if the VivaAerobus flight has been canceled then, the traveler will get a full refund without any deductions.

VivaAerobus Cancellation Fee:

  • The cancellation charges will depend on the distance, class, duration, or other situations. But, there are some standards. Just, follow the below instructions.
  • Travelers need to pay 70 US dollars for Economy light, Economic Saver, Economy Classic, and others.
  • If any traveler cancels their booking via social media then, he/she needs to pay 40 US dollars.
  • For international flight ticket cancellation, the traveler needs to pay 100 to 300 US dollars.

How to Get Refund from VivaAerobus?

  • Firstly, you need to visit the VivaAerobus website via any web browser.
  • Then, tap on the ‘Cancel & Refund’ option.
  • After then, tap on the ‘Request a Refund Online’ button.
  • Enter the ‘Booking Reference Number’ and ‘Surname’ of the traveler.
  • Fill out the refund request application form and tap on the ‘Save’ button.
  • After verifying all the important details, your refund amount will process.
  • In case, if you are facing any to raise refund requests so you can directly speak with VivaAerobus Customer Service by Phone.

VivaAerobus Refund Policy:

  • The refund will process after the cancellation of the booking from the official website of VivaAerobus or directly from the airport reservation counter.
  • The refund amount will reflect after the cancellation of the flight ticket but, it will transfer within 7 to 10 working days from the cancellation.
  • The refund will directly credit to the traveler's bank account which was used for the same flight booking.

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